AbideText LLC — Privacy Policy

Last updated: September 24, 2026

This Privacy Policy ("Policy") describes how AbideText LLC ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards information when you use Abide (the "Service"), a text-message-based Christian companion delivered over iMessage, RCS, and SMS, and any associated website. By using the Service, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Service.


1.Definitions


2.Information We Collect

2.1 Information You Provide

2.2 Information Collected Automatically

We do not collect device-level location data or browsing history through the messaging product itself. We have no advertising of any kind and do not use advertising trackers within the messaging experience. We do estimate a rough time zone from your phone number's area code, so messages and reminders land at a reasonable hour before you have confirmed one in conversation; this is a guess, not a location, is treated as unconfirmed until you say otherwise, and is never used for anything beyond timing your messages. Separately, if you tell Abide a city or zip code in your own words, we may store it so you do not have to repeat it; see Section 2.1 and Section 2.4.

2.3 Information We Collect From Church Portal Users

If you use the Church Portal, we collect the following categories of information.

2.4 Google Calendar, Google Places, and YouTube

The text-messaging service can optionally look things up on your behalf. Each is described here together because none of them is stored beyond what this section says.


3.Cookies and Our Website

Our marketing and informational website (separate from the texting product itself) may use a small number of cookies and similar technologies to operate correctly and understand basic usage.

How we measure our own ads. When you arrive from one of our ads, the link carries tags naming the campaign and the ad. Your browser keeps these in its own storage on our site, together with a random identifier for that browser and, if Meta added one to the link, Meta’s click identifier. We never send that click identifier to our servers. If you tap a button to text Abide, we record on our own servers the campaign, the ad and where the visit came from; which button you tapped; whether you were on a phone, tablet, or computer; the time; and a one-way fingerprint of the browser identifier. The message that opens in your texting app includes a short ad code, so we can tell which ad someone came from even if that record never reached us, and Abide removes the code before reading your message. When you send that message, we link the record to your Abide account, and later note whether you started a free trial or a subscription, so we can see which ads actually help people rather than only which ones get tapped.

We use these records only to measure our own ads. We do not share them with Meta, TikTok, or anyone else, we do not use them to build advertising profiles, and we do not sell them. Because this is our own measurement and the records never leave our systems, it does not depend on your answer to the cookie banner, which covers the Meta and TikTok pixels only. Section 13 says how long the records are kept.

Apart from the Meta Pixel and TikTok Pixel as described above, which load only if you accept them, we do not use advertising or cross-site tracking cookies. We do not sell data collected via our website, and the only way it is shared for cross-context behavioral advertising is through those two pixels, with your acceptance. Most browsers let you block or delete cookies through their settings; doing so may affect how well the website functions, though it will not affect your use of Abide over text message.

The Church Portal uses only cookies strictly necessary for its operation: a session cookie that keeps you signed in, and a short-lived cookie that secures the Google sign-in exchange against cross-site request forgery. The Church Portal does not use the Meta Pixel, the TikTok Pixel, advertising cookies, or analytics cookies.


4.Some Information Is More Sensitive, and We Treat It That Way

Abide is built to hold spiritual and personal conversations, including things you might not tell many other people, such as struggles with temptation, doubt, grief, or personal confession. We take this seriously:


5.We Do Not Sell Your Data, and There Are No Ads in Abide

Abide has no advertising of any kind within the product, no ad tracking pixels in the messaging experience, and no third-party ad networks integrated into the text-messaging service. We do not sell your Personal Data. The text-messaging service and our own records, including the ad measurement records described in Section 3, are never shared for cross-context behavioral advertising.

The one exception is our website. If you choose Accept in our cookie banner, the Meta Pixel and the TikTok Pixel share information about your visits, such as the pages you view, with Meta and TikTok so we can measure our ads (see Section 3). If you choose Decline, or never choose, or your browser sends Global Privacy Control, they do not load. Our business model is a direct subscription, not advertising, so apart from those pixels, which load only if you accept them, your data does not leave our systems for marketing purposes.


6.How We Use Your Information

We use your information to:

6.1 Proactive Messages

Part of what makes Abide different from a typical app is that it may occasionally text you first, for example to follow up on a prayer request, remind you of a reminder you set, or check in based on something you have shared. We only do this in ways designed to be genuinely relevant to you, not generic broadcasts, and we do not send unprompted messages until we have a reasonable basis for knowing your general time zone, so we can avoid contacting you at an inconvenient hour. You can ask Abide to reduce or stop these messages at any time in conversation.

6.2 Google API Services User Data Policy

Abide's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. For the Church Portal, we use information received from Google solely to authenticate Church Users, identify their accounts, and communicate with them about their Church Portal account, and we do not use it for advertising, sell it, or transfer it to third parties except as necessary to provide the Church Portal, to comply with applicable law, to protect safety or security as described in Section 8, or as part of a merger or acquisition as described in Section 8. For the text-messaging service's optional Google Calendar connection, described in Section 2.4, information received from Google is used solely to read your upcoming events, live and only when you ask about your day, and the same restrictions apply: no advertising, no sale, and no transfer to third parties beyond what Section 2.4 and Section 8 describe.


7.Voice Memos and Transcription

If you send Abide a voice memo, it is automatically transcribed to text, using a third-party AI transcription provider, so Abide can understand and respond to it. We do not use voice data for any purpose beyond generating that transcription and responding to your message, and we do not retain raw audio longer than necessary to process it.


8.How We Share Your Information

We do not sell your Personal Data. We share information only in these circumstances:

We do not share your conversations, prayer requests, or personal context with any third party for their own marketing or data-mining purposes.


9.AI Processing of Your Information

Your conversations are processed by third-party artificial intelligence models, including models provided by Anthropic and, for certain functions, OpenAI, in order to generate Abide's responses and power features like voice transcription. Consistent with our providers' own data handling commitments at the time of this Policy, your conversations are not used by these providers to train their general-purpose, non-Abide-specific AI models. If this changes, or if we adopt additional AI providers with different practices, we will update this Policy and, where required by law, notify you.

Because AI-generated content can occasionally be inaccurate, incomplete, or unexpected, please also review our Terms of Service, which describe the nature of AI-generated content and the limits of what Abide can be relied upon for.


10.Your Rights: Access and Deletion

Unlike most services, you do not need to visit a website or fill out a form to exercise your privacy rights with Abide's text-messaging service. You can just ask, in conversation:

Depending on your location, you may have additional rights under applicable law, such as the right to correct inaccurate data, restrict certain processing, or lodge a complaint with a regulator. Contact us to exercise any of these rights.

Church Portal accounts. The /memory and /forget me commands apply only to the text-messaging service. To access, correct, export, or delete your Church Portal account or your church's Church Content, email legal@abidetext.com. We will respond within the timeframes required by applicable law. We do not currently offer self-service deletion within the Church Portal.

10.1 California Residents

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), gives you the following rights:

You may exercise these rights by texting /memory or /forget me directly to Abide, or by emailing legal@abidetext.com. You may also designate an authorized agent to make a request on your behalf. We will respond to verifiable requests within the time required by law.


11.GDPR and UK GDPR Rights

Abide is currently intended for use in the United States. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction where the GDPR or UK GDPR applies, and you nonetheless use the Service, the following applies to you.

11.1 Legal Bases for Processing

We process your Personal Data on the following legal bases:

We do not knowingly direct the Service to, or serve, users located in the European Economic Area or the United Kingdom. If the GDPR or UK GDPR nonetheless applies to you, our legal basis for processing special category data under Article 9 — which includes the faith-related and spiritual content described throughout this Policy, including which church you tell Abide you attend — would be your explicit consent under Article 9(2)(a). You may withdraw that consent, or have anything Abide holds about you forgotten, at any time by asking.

11.2 Your Rights

Subject to applicable law, you have the right to: access the Personal Data we hold about you; correct inaccurate data; request erasure of your data; restrict or object to certain processing; receive a portable copy of your data in a structured, machine-readable format; and lodge a complaint with your local data protection supervisory authority.

11.3 International Transfers

Because our Service Providers, including our AI, messaging, hosting, and payment providers, operate in the United States, your Personal Data will be transferred to and processed in the United States. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for such transfers.

To exercise any of these rights, contact us at legal@abidetext.com.


12.Links to Other Websites

Our website or messaging conversations may occasionally contain links to third-party websites or services that are not operated by us, such as a payment page or a resource we reference. If you click a third-party link, you will be directed to that party's site, and we encourage you to review its privacy policy. We have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party site or service.


13.Data Retention


14.Security

We use reasonable technical and organizational measures to protect your information, including encryption of stored data and access controls on who within our organization can view sensitive information. No method of electronic storage or transmission is perfectly secure, and we cannot guarantee absolute security. If we become aware of a security incident affecting your Personal Data, we will investigate and notify you and/or regulators where required by law.


15.Age Requirement

Abide is intended solely for use by individuals 18 years of age or older. Abide is not directed to, and we do not knowingly collect Personal Data from, anyone under 18. If we become aware that we have collected data from someone under 18, we will delete it promptly. If you believe a minor has used Abide and shared personal information with us, please contact us at legal@abidetext.com.


16.International Users

Abide is currently intended for use in the United States. If we expand availability elsewhere, your information may be processed in the United States or other jurisdictions with different data protection laws than your home country, and we will update this Policy accordingly.


17.Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised "Last updated" date. Continued use of Abide after changes take effect means you accept the updated Policy.


18.Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right not covered by an in-conversation command, contact us at:

General questions: hello@abidetext.com

Privacy and legal requests: legal@abidetext.com